Frequently asked questions.

Crosslist is a web application that allows sellers to list quickly on the world’s largest online marketplaces.

With Crosslist, you can easily:

  • Bulk list on multiple marketplaces, such as eBay, Poshmark, and Mercari.
  • Manage your listings from one interface, including relist and delist capabilities.
  • Transfer listings directly between multiple marketplaces in a matter of seconds.

Click here to learn more.

Crosslist lets you autopost your listings automatically in the background. Click here to learn more.

Yes. Crosslist uses a browser extension which is designed to extend your browser’s capabilities beyond standard capabilities.

Because of this, Crosslist only uses your computer and browser to transfer listings between marketplaces. There is no direct connection between our servers and the marketplaces your listings are on.

In addition to that, our software is specifically designed in such a way that it cannot be used to spam or disrupt any marketplace. As a result, we operate within the Terms of Service of all supported marketplaces.

Lastly, because everything is routed through your computer, we will never ask you for any of your marketplace login information.

The downside of this approach is that we do not have a mobile application with cross listing support, as extensions are not available on mobile browsers.

We believe that Crosslist differs from the competition in the following ways:

  • Autoposting in the background – many competitors still use buggy form-filling software to transfer your inventory. With Crosslist, listings are automatically transferred in the background.
  • Support for all product attributes – including category, size, brand, condition, and shipping.
  • One dynamic form – with Crosslist, you only complete one form, even when listing to marketplaces such as eBay. Our dynamic form automatically populates the required product attributes for each marketplace.
  • Speed – we are the fastest cross listing tool out there. Without any doubt.
  • Flexibility – we offer both direct cross listing from one marketplace to another as well as the option to import your inventory in our web application beforehand.
  • Tools to make your life easier – with unlimited background removals and state-of-the-art image editing software, you won’t need any other image editing software for your listings ever.
  • Beautiful design – who doesn’t love to work with an application that actually looks nice?

We currently support the following 9 marketplaces:

(*) For Facebook, direct cross listing in bulk, as described in this article, is not available. However, importing and posting in bulk is supported.

For creating, preparing, and saving your listings:

All browsers are supported, including mobile browsers.

For importing, posting, and cross listing your listings:

These actions require our browser extension which is designed to be used with Google Chrome on a computer with either Microsoft Windows or Mac OS X installed.

While we do not officially support Microsoft Edge, Firefox, or Vivaldi, it is possible that Crosslist will also work with these browsers as long as you can install our extension.

Yes, but only for certain functionalities.

Creating listings and managing your inventory can be done from any device. You can even take pictures of your products directly using your phone’s integrated camera.

Importing, posting, and cross listing requires you to use a computer with Google Chrome and our extension installed. This means that cannot import, post or cross list listings using your mobile device. This is because mobile browsers currently do not support extensions.

In order for Crosslist to work optimally, we require that you have a functional and stable internet connection.

While our application has been thoroughly tested using the FCC Broadband Standard of 25 Mbps download and 3 Mbps upload, customers have reported that Crosslist works just as well under slower speeds.

Overall, we would recommend making sure that you have at least 5 Mbps download and 1 Mbps upload in order for Crosslist to function correctly.

You can test the speed of your internet here.

With regards to computer hardware, any modern computer with the latest version of Google Chrome installed should be sufficient.

Note that you can always use our 3-day money-back guarantee to test Crosslist’s performance in your specific situation.

Yes. Once you have autoposted a listing through the Crosslist web application, you can easily relist or delist your listing from our dashboard.

No. We are still working on this future and hope to bring this to our customers shortly.

While Crosslist currently does not offer a free trial, Crosslist does provide you with a 3-day money-back guarantee on your first purchase under the condition that you have not created or imported more than 20 listings.

For quarterly plans, the following processing fees will be deducted from the refunded amount:

  • Bronze: $3.49
  • Silver: $3.49
  • Gold: $3.49

For monthly subscriptions, there are no processing fees deducted.

Crosslist strives to offer plans with competitive pricing that suit different needs.

Please refer to our Pricing for a detailed breakdown.

Currently, we only accept credit cards from the major providers. All of our payments are handled by our payment partner, Stripe.

Our product is designed to work for users residing in the United States, Canada, Australia, or the United Kingdom.

Unfortunately, for VAT reasons, we do not support users residing in the European Union.

Crosslist provides you with a 3-day money-back guarantee on your first purchase under the condition that you have not created or imported more than 20 listings.

For quarterly plans, the following processing fees will be deducted from the refunded amount:

  • Bronze: $3.49
  • Silver: $3.49
  • Gold: $3.49

For monthly subscriptions, there are no processing fees deducted.

To obtain a refund, you must contact our customer service so we can review whether you are eligible for a refund under these terms of service.

Please note that merely canceling your plan is insufficient as that will only set your subscription to cancel at the end of the billing period.

Please refer to our Terms of Service and Refund Policy for more information.

You may cancel your account at any time by managing your subscription in your account dashboard.

If you cancel your plan, your account will be active until the end of the current billing period, after which it will be disabled. You will not be charged again.

No. You’ll only pay the difference (applied pro-rata based on duration). This means that if you buy a Bronze plan and you immediately upgrade to the Gold plan, you’ll only pay the difference between the prices of both plans upon upgrading.

When downgrading, the downgrade will only be active at the next billing cycle. This means that if you buy a Gold plan now, and you downgrade to a Bronze, the Bronze will become active at the next billing cycle, and you’ll only be charged the price of the Bronze plan at that time.

Yes. The limitations depend on your subscription and are as follows:

  • Bronze: 50 listings per month
  • Silver: 200 listings per month
  • Gold: unlimited listings per month

Every time you create or import a product, one listing credit is consumed.

Once a product is created or imported into the web application, it can be cross listed and/or relisted an unlimited number of times.

Note that your created/imported listings will never expire and will be kept in your inventory for the duration of your subscription.

Yes, we do.

Our privacy policy can be found here. In addition, you can find our compliance with the GDPR regulation here.

We’re more than happy to receive feedback on our product. Just contact us via any of the methods described on our contact page.

We’re happy to assist you with any additional questions. Just contact us via any of the methods described on our contact page.

The affiliate commission is 30% of the revenue from each referred user for all payments, indefinitely. The affiliate commission is subject to change at our discretion.

Your affiliate commission is considered to be accrued after 3 weeks of the initial purchase.

Once your commission is considered to be accrued, it will be paid out in the first week of the month that follows the month in which the accrual took place.

Example 1: if a referred user is charged on August 1, 2023, your commission will become accrued on August 22, 2023. It will then be paid out in the first week of September.

Example 2: if a referred user is charged on August 29, 2023, your commission will become accrued on September 19, 2023. It will then be paid out in the first week of October.

We’ve decided to partner with Wise to distribute affiliate commissions. Wise is an upcoming fintech company that allows you to send and receive money worldwide.

Wise’s transaction fees are much lower than PayPal while offering a better user experience.

If a referred user is granted a refund under our 3-day money-back guarantee, your affiliate commission will be forfeited.

If a referred user submits a chargeback, your affiliate commission will also be forfeited.

There are various ways how you can promote Crosslist:

  • Social media: you can share your thoughts about Crosslist on different social media platforms, such as Instagram, Facebook, TikTok, Twitter and YouTube. You can create content demonstrating how you use Crosslist and showcase new features.
  • Groups & forums: you can join Facebook Groups, subreddits or other forums related to selling online or reselling. Make sure you contribute value to the community instead of just posting your affiliate link.
  • Your own website: you can use your own website to share updates about (re)selling online, including tips and tricks for Crosslist. You can also promote Crosslist in your newsletter to your email list.

Yes, the following promotional methods are not allowed:

  • Affiliates may not bid on any keywords with the Crosslist trademark or any combinations or misspellings thereof, including broad matches, e.g. “Crosslist discounts”.
  • Affiliates may not directly link from search ads. All paid search ads must link to an affiliate’s landing page.
  • Affiliates are not permitted to promote discounts or discount codes that do not exist.
  • Affiliates are not eligible for a commission from their own personal accounts, or any account directly linked to them, including referred accounts with exact same names, billing addresses, or email addresses. This includes relatives that live at the same address.

Affiliates that are found violating the terms of service of the affiliate program will be banned from the program and any unpaid commissions will be canceled.

You can find the terms of service with regard to the Affiliate Program here.

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