Terms of service.
Last edited on March 3, 2023
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://crosslist.com/ and https://dashboard.crosslist.io/ websites (the “Service”) operated by Crosslist® (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you represent and warrant that you have read, understand, and agree to be bound by these Terms. Furthermore, during the registration process, you are explicitly asked to confirm that you agree to these Terms. If you disagree with any part of the terms then you may not access the Service and must discontinue use immediately.
Identity of Crosslist®
Crosslist BV
Elf Novemberlaan 37
8930 Menen
BELGIUM
VAT: BE0798774016
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number and expiration date or any other payment information, as well as your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to our third party payment processor, Stripe, for purposes of facilitating the completion of Purchases, i.e. recurring subscription updates.
Cancellations
You may cancel your account at any time by managing your subscription in account dashboard. If you cancel paid Services, the cancellation will take effect at the end of your current billing period. Thereafter, Crosslist will cease charging you for paid services and will disable your paid account. When paying users cancel their account, they will not be issued refunds for their most recent (or any previous) billing.
If you choose to downgrade your account, you will not be refunded the difference in price between your old subscription and your new subscription.
Refunds
Crosslist provides you with a 3-day money-back guarantee on your first purchase (full amount minus our payment partner’s processing fees), under the condition that you have not created more than 20 listings or products within the application, either through manual creation or through any form of import, including direct cross listing.
The processing fees are dependent on the subscription and are as follows:
- Bronze: $ 1.49 (monthly) or $9.99 (yearly)
- Silver: $1.49 (monthly) or $9.99 (yearly)
- Gold: $1.49 (monthly) or $9.99 (yearly)
To obtain a refund, you must contact our customer service through any of our support channels so we can review whether you are eligible for a refund under these terms of service.
The 3-day money-back guarantee window starts at the moment of the Purchase and ends exactly 72 hours later. If you do not contact us within this period, using the channels outlined above, you agree that you waive all rights to obtain a refund under these Terms.
The 3-day money-back guarantee is only valid on your first Purchase. If you have previously purchased the Service, you are not eligible for a refund under these Terms. Furthermore, you agree and understand that recurring subscription updates are never refunded, regardless of whether they are billed monthly or annually.
Disputes
Any payment dispute or chargeback will be transferred to our partnered collection agency, which operates globally, including the United States of America. Upon receiving a payment dispute or chargeback, we will immediately delete all your listings, account, and terminate your use of the Service.
Support
The Services include access to email and chat support. “Email and chat support” means the ability to make requests for technical support assistance by email ([email protected]) or chat (Facebook Messenger) at any time (with reasonable efforts by Crosslist to respond within three business days) concerning the use of the Services.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes or Promotions
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Crosslist.
Crosslist has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Crosslist shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination of Service
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
Limitation of Liability
In no event shall Crosslist, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Crosslist and its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; d) the results of using the Service will meet your requirements, or e) the usage of the service results in the banning of your account on any marketplace.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Intellectual Property Rights
Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
The Crosslist name and logo is a licensed Service Mark with the United States Patent and Trademark Office, Reg. No. 6,807,533, registered on August 02, 2022.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Privacy Policy
Crosslist has established a Privacy Policy to explain to you how your information is collected and used. Your use of the Service signifies acknowledgment of and agreement to the Privacy Policy.
You further acknowledge and agree that Crosslist may disclose your personal information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, to enforce these terms and conditions, or, in its sole discretion, to protect the rights, property, or personal safety of Crosslist, its employees, users and third parties, and the public, or as otherwise described in the Privacy Policy.
The Privacy Policy is available here: https://crosslist.com/privacy-policy/
As a company operating in the European Union, we are fully GDPR compliant.
Our GDPR Compliance policy is available here: https://crosslist.com/gdpr-compliance/
Contact Us
If you have any questions about these Terms, please contact us using [email protected].